Privacy policy
This page explains exactly what this website collects, why, how long we keep it and what you can ask us to do about it. It is written to be read, not to be skipped.
Who this policy is from
This website is operated by BRAINCUBER TECHNOLOGIES PRIVATE LIMITED, a private limited company based in Mota Varachha, Surat, Gujarat, India, holding GSTIN 24AAKCB4902F1Z0. In the language of India's Digital Personal Data Protection Act, 2023, we are the Data Fiduciary for the information described below — meaning we decide why and how it is used, and we are answerable for it.
Where this policy says “we” or “us”, it means that company. Where it says “you”, it means anyone visiting this website or sending us an enquiry through it.
What we collect, and when
There are exactly three ways information reaches us through this site.
1. The contact form
When you fill in the contact form and submit it, we receive the following, because you typed it:
- Your name, and your business name if you enter one
- Your phone or WhatsApp number, and your email address
- The service you selected, if any
- Whatever you wrote in the message box
Along with that submission, our server records the date and time and the IP address the form was sent from. The IP address is kept for one reason only: to identify and block automated spam. It is not used to identify you, profile you or work out where you live beyond that purpose. Nothing you type is sent to us before you press the button.
2. Contacting us directly
If you call the number on this site, send a WhatsApp message using the chat link, or email either address, we receive whatever you choose to tell us, plus your phone number or email address. WhatsApp messages travel through WhatsApp's own service and are also subject to their privacy terms, which we do not control.
3. Ordinary server logs
Like every website, this one sits on a web server that keeps standard access logs — IP address, date and time, the page requested, and the browser and operating system reported by your device. These are generated automatically by the hosting provider, are used for security and fault diagnosis, and are not linked to any enquiry you send.
What we deliberately do not collect
- No analytics. There is no Google Analytics, no Meta Pixel, no heatmap tool and no visitor-tracking script on any page of this site.
- No advertising or tracking cookies. We do not follow you to other websites and we do not build an advertising profile of you.
- No accounts or passwords. There is nothing to sign up for here, so there is nothing for us to store.
- No payments. No card, UPI or bank details are ever entered on this website. Invoicing happens separately, once we are working together.
- No sensitive personal data. Please do not send us Aadhaar numbers, PAN, bank details, health information or passwords through the form. We do not need them at the enquiry stage.
Cookies
This site sets exactly one cookie, and only on the contact page: a standard PHP session cookie. Its only job is to carry your typed details back to the form if a submission fails validation, so you do not lose what you wrote, and to protect the form against cross-site request forgery. It contains no personal information itself, only a random session identifier, and your browser discards it when you close it.
Because that cookie is strictly necessary for the form to work and is used for nothing else, this site does not show a cookie consent banner. There is nothing optional to consent to. Your chosen colour theme is remembered in your browser's own local storage and never leaves your device.
Third-party services this site touches
- Google Fonts — the typefaces on this site are loaded from Google. Your browser's request means Google receives your IP address. No cookie is set by this request.
- Google Maps — the map on the about and contact pages is an embedded Google Maps frame. If it loads, Google receives your IP address and may set its own cookies under its own privacy policy. The address is also printed as plain text on both pages.
- WhatsApp — the chat button is an ordinary link. Nothing is sent until you tap it and press send in WhatsApp yourself.
- Our hosting and email providers — they store the website files and carry the enquiry emails. They act only on our instructions and are not permitted to use your information for their own purposes.
Why we use your information
- To reply to your enquiry with a scope, a price and a timeline
- To ask you the follow-up questions needed to quote the work properly
- To carry out a project, if you decide to engage us
- To raise GST invoices and keep the accounting records Indian law requires us to keep
- To keep this website secure and free of automated spam
We rely on your consent, which you give by choosing to submit the form or contact us. Where we keep records for tax and accounting, we rely on our legal obligation to do so. We do not send marketing emails or promotional bulk messages.
How long we keep it
- Enquiries that do not become projects: kept for up to 24 months, then deleted.
- Client project records: kept for the life of the engagement and a reasonable period afterwards, so we can support what we built.
- Invoices and accounting records: kept for eight years, as required under Indian tax law. We cannot delete these on request while that obligation stands.
- Server logs: kept for a short period by the hosting provider, typically a few weeks, then rotated automatically.
Who we share it with
We do not sell, rent, trade or otherwise pass your information to anyone for their own use. It leaves our hands in only three situations: the service providers we depend on (hosting and email, described above, who process data on our instructions only); our accountant, for invoices and statutory filings, if you become a client; and where the law requires it — a valid order from a court or a lawful authority in India. We would comply with such an order, and we would tell you unless legally barred from doing so.
Information belonging to our clients' own users
If you engage us to build or maintain an app, website or system, we may in the course of that work be given access to data belonging to your customers or staff. When that happens, that data remains yours. We access only what the job requires, we do not copy it for any other purpose, we do not use it to train anything, and we remove our access when the work ends. Anything more specific — confidentiality terms, data handling requirements, an NDA — is agreed in writing in the project contract, which sits above this policy for that data.
How we protect it
This site is served over HTTPS, so what you type into the form is encrypted in transit. The form is protected against automated abuse without using a third-party CAPTCHA service, which means no additional company sees your visit. Enquiries land in mailboxes protected by strong passwords, and access to project systems is limited to the people actually doing the work.
We will not claim more than that. No system is perfectly secure, and any business that tells you otherwise is overselling. If a breach ever occurred that affected your information, we would tell you and the Data Protection Board of India, as the DPDP Act requires.
Your rights
Under the Digital Personal Data Protection Act, 2023, you can ask us to:
- Show you what personal information we hold about you, and who we have shared it with
- Correct anything inaccurate, incomplete or out of date
- Delete what we hold, where we are not legally required to keep it
- Withdraw your consent at any time, which stops us using your details further from that point
- Nominate someone to exercise these rights on your behalf if you are unable to
Email ads@braincubertechnologiesprivatelimited.com and say what you want done. We will confirm we have received it and act within 30 days. There is no charge. We may need to check you are who you say you are before we hand over or delete anything — that check protects you, not us.
Complaints
If you are unhappy with how we have handled your information, contact us at ads@braincubertechnologiesprivatelimited.com, braincubertechnologiespvt@gmail.com or +91 78787 86833. That reaches the person responsible. If we cannot resolve it between us, you have the right to complain to the Data Protection Board of India.
Children
This site is aimed at businesses and is not intended for anyone under 18. We do not knowingly collect information about children. If you believe a child has sent us information through this site, tell us and we will delete it.
Changes to this policy
If we change how we handle information — for example if we ever add analytics to this site — we will update this page and change the date at the top. We will not quietly broaden what we do with information already collected under an earlier version of this policy.